Over the years, business managers have realized that distinguishing between core processes and support processes is key to the realization of overall objectives. By allotting time and resources to core processes and outsourcing support processes, businesses can allow themselves to focus on what they do best and let the experts do the rest. At MI IT Consulting Services, our managed services package helps businesses do just that – focus on their core competencies.
Our packages are at a fixed cost but cascaded to cater for the requirements and budgets of different small and medium sized enterprises. Whatever your need, you will find that either the Bronze, Silver, Gold or Platinum package can cater for your organisation’s IT demands. That said, all four packages come with a certain minimum set of services.
These minimum services include remote management, monitoring of business critical IT processes, application patching, regular reporting, management of client/server environments, review of system logs, software/hardware sales, review of unusual activity and monitoring of backups.
MI IT Consulting Services has a strong understanding of how a world class data centre should be managed. We understand the operational and security requirements that are vital to the seamless function of an enterprise IT infrastructure. Even though we have 4 types of managed services, we are flexible. We do take time to listen to each client’s requirements and will have no qualms structuring a managed services package that uniquely responds to a particular client’s need.
By going for professional managed services as offered by MI IT Consulting Services, businesses not only improve efficiency but also enjoy a reduction in the overall costs of managing and maintaining IT infrastructure. Since managed IT services is a core function at MI IT Consulting Services, technical problems are resolved much faster when you allow our team to manage your systems for you.
We retain a meticulous inventory of system problems and solutions including root cause analysis. With the breadth of systems that we have (and continue) to work with, your business can reap the benefit from this knowledge base to realize a rapid turnaround time from problem discovery to ultimate resolution. Your business thus experiences less downtime overall.
The fact that we provide managed IT services to several organisations creates economies of scale that sees our clients pay much cheaper than the costs they would incur if they were to run their IT processes on their own.
When you task MI IT Consulting Services with your organisation’s managed services, you can free up internal human resource to concentrate on your core business. Our managed IT services are in line with best international practice and standards including ITIL, CoBIT, ISO27000 series and ISO2000 series.
Our team undergoes regular training t stay abreast with the changes and goings on in the IT industry. Our managed services rates compare favourably with what is available in the market but without compromising in quality.