About our IT Company

Business First Solutions

Who Who are we?

Summer 2004 we had an idea, Why can't we increase performance and efficiency with technology?

Milan Industries was conceived on this very thought with the vision for Excellence through automation, solution design, service and agile thinking. Through the years Milan Industries identified that navigating the complexities of the digital landscape for small to medium business was a struggle, from dealing with multiple vendors, phone companies, internet companies, and trying to compare quotes that didn't make sense.

Fast forward a few years, and we decided that for us to be able to assist businesses succeed in their objectives, and drive the digital transformation, we had to look at our relationships in a new way, we had to treat our clients as partners. This allowed us to change the way we thought about some situations, we are here to help, and if our partners grow, we would grow.

Milan Industries has transformed from the single person consulting firm, to a world leader in IT Security, IT Infrastructure, Cloud Services.
Milan Industries has been supporting our Clients for over 14 years and our team have more than 100 years of collective professional IT experience. We now support clients Nationally throughout Australia & New Zealand, and globally from Sri Lanka to China, and New York to London, there is no challenge that is too big or too small for us!

Why Business First?

We are always looking for a better way to deliver solutions to clients, for this reason we have come to the realisation, that no matter how cool a technology can be, they just don’t work for all Businesses!

With this thought in mind, we now look at our clients businesses, and investigate technologies that would suit processes, maximize returns, and increase efficiencies.

Outcomes

Training and Systems

Our methodology is that we are an IT Company and we should practice what we preach, therefore we have invested 100's of thousands in developing our own internal systems, investing in staff training and constant team development.

Business Case

Sometimes a solution is not just a sale, but a full business case as to why it should be implemented

Our KPI's

Our staff have KPI's on Satisfaction, not sales volumes and profit margins, this ensures that our staff are always thinking about the clients needs first!

100% Coverage

After being in the industry for over 15 years, we strive on being about to provide the full coverage of all IT Related services, from Support to VoIP, Cloud Services to support in other countries.

Why Why do we do what we do?

Our Mission is simple, be Leaders in Innovation through technology, question the norm! Just remember your business is not here to be resolving Technology Problems, that's that we do! Data is your business, protecting it is ours!