We treat our clients as partners.

Business First.

We are always looking for a better way to deliver solutions to clients, no matter how cool a technology can be, we pick the right solutions for your individual needs.

We're Curious.

To be leaders in Innovation through technology, we have to question the norm! Your business is not here to be resolving technology Problems, that's that we do!

Accountable, Always.

We're one team but accountable to many. We take our role in the
partnership seriously and provide complete transparency in what we do.

Training and Systems

Our methodology is that we are an IT Company and we should practice what we preach, therefore we have invested 100’s of thousands in developing our own internal systems, investing in staff training and constant team development.

Business Case

Sometimes a solution is not just a sale, but a full business case as to why it should be implemented.

Our KPI's

Our staff have KPI’s on satisfaction, not sales volumes and profit margins, this ensures that our staff are always thinking about the clients needs first!

100% Coverage

After being in the industry for over 15 years, we strive on being about to provide the full coverage of all IT Related services, from Support to VoIP, Cloud Services to support in other countries.

Sophisticated and Secure Data Centre

We've invested in resourcing, systems and processes including access to the most trusted data cetre, certified to meet rigorous environmental and energy management standards

International Business Exchange™ (IBX®) data centre

ME1 purpose-built data centre offering direct access to multiple networks and the Australian Singapore Cable (ASC).
ISO 27001
ISO 14001:2015
PCI-DSS
SOC 1 Type II
SOC 2 Type II

Virtual Chief Infomation Officer

Through technology, businesses can create efficiencies, increase productivity, mitigate risk and accelerate business growth. However, not all businesses have capacity to employ a full time CIO.

Collaboration with your internal departments

We work with your internal teams to:
- Formulate strategic IT goals
- Plan and manage the IT budget
- Analyse and improve business processes
- Facilitate technology changes
- Align business growth goals to the current state of technology

Global presence, local service.

With our head office in Melbourne, Australia and networks across the globe, no matter where you are in the world, we keep you connected and your business operating smoothly.

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“The leadership of Milan Industries have shown to be responsive to my business needs and the team provide authentic customer service. Staff are friendly, respectful and willing to help. Have recommended services through to others who have found the same value.”

Theo Pappas